Donor help

We’re here
to help you give.

Find support for receipts, payment questions and recurring gifts.

Your records

Receipts

Have your payment reference, date and amount ready. Request a copy through the office.

Explore Receipts
Your choice

Monthly gifts

Ask to change or cancel a recurring gift. Provider cancellation arrangements must be confirmed.

Explore Monthly gifts
Your support

Payment questions

Ask about a pending payment, duplicate gift, correction or refund.

Explore Payment questions

Share only what’s needed.

Please provide a payment reference, date and amount. Do not send card numbers, bank credentials, identity documents or provider passwords.

If a payment is uncertain or pending, check its status with the provider before trying again. ACH bank gifts can take several business days to settle.

Connect with DIF

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